Privacy Policy for Polym APP LLC

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Last Updated: November 27, 2024

1. Information Collection

User-Provided Information: We collect information that you provide directly to us, such as when you create an account, engage with audio content, or communicate with us. Automatically Collected Information: We automatically collect certain information when you use our Service, including usage details, IP addresses, and information collected through cookies and other tracking technologies.

2. Use of Information

The information we collect is used to provide, maintain, and improve our Service, especially to enhance audio content recommendations and your personalized listening experience. We may use the information for research, analytics purposes, to monitor and analyze usage and trends, and to develop new audio features and services.

3. Data Sharing and Disclosure

For External Processing: We provide personal information to our affiliates or other trusted businesses to process it for us, based on our instructions and in compliance with our Privacy Policy. For Legal Reasons: We will share personal information with companies, organizations, or individuals outside of Polym APP LLC if we believe it is necessary to comply with legal obligations.

4. Data Security

We implement appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. International Data Transfers

Information that we collect may be stored and processed in any country in which we or our affiliates or service providers maintain facilities. By using our Service, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules.

6. Your Data Rights

You may have certain rights regarding your personal data, including the right to access, correct, or delete the information we hold about you. You can typically exercise these rights through your account settings or by contacting us directly.

7. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

8. Retention of Information

We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need the information, we will securely delete or anonymize it.

9. Third-Party Services

We may use third-party services, such as analytics providers or cloud hosting services, to understand how users interact with our Service and improve user experiences. These third parties may have access to your information to perform tasks on our behalf in accordance with their own privacy policies.

10. Legal Basis for Processing Data

If you are located in the European Economic Area (EEA), our legal basis for processing your personal information includes: Fulfilling contracts with you (e.g., providing the Service). Pursuing legitimate business interests, such as improving our services and preventing fraud. Complying with legal obligations. Obtaining your consent, where applicable.

11. Complaint Resolution

If you have concerns about our data practices, please contact us. If you are in the EEA and believe we have infringed on your data protection rights, you may lodge a complaint with your local data protection authority.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us.